World-Class Customer Service
Radians values partnerships and relationships so creating a world-class customer service experience is of paramount importance to us and our daily operations.
5 Key customer care initiatives include:
- Building mutual trust and respect with our customers.
- Providing safety solutions, education, and support to help our customers succeed.
- Investing in manpower, automation, and technology to ensure efficient and accurate operations.
- Creating policies and programs, like same-day shipping and free freight on qualifying orders, that give our customers a competitive edge in the market place.
- Cultivating an atmosphere of open-dialogue, care, and commitment.