World-Class Customer Service

Radians values partnerships and relationships so creating a world-class customer service experience is of paramount importance to us and our daily operations.

5 Key customer care initiatives include:

  • Building mutual trust and respect with our customers.
  • Providing safety solutions, education, and support to help our customers succeed.
  • Investing in manpower, automation, and technology to ensure efficient and accurate operations.
  • Creating policies and programs, like same-day shipping and free freight on qualifying orders, that give our customers a competitive edge in the market place.
  • Cultivating an atmosphere of open-dialogue, care, and commitment.