Privacy & Security Policies

 

This privacy statement covers the site www.radians.com. Because our company wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices.

If users have questions or concerns regarding this statement, they should contact Radians by email This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone (877-723-4267). All inquiries will be followed up immediately.


Information Collection and Use

Radians is the sole owner of the information collected on this site. We do not sell, share, or rent this information to others in ways different from what is disclosed in this statement without your express permission or unless ordered by a court of law.


Sharing

We do not share personally identifiable information to 3rd parties. We do not share or rent our email address lists, which remain Radians exclusive and confidential property.


Unsubscribe/Opt-out

All recipients of email transmitted from Radians are given the opportunity to unsubscribe (opt-out) at any time by clicking on a link at the bottom of the email. Recipients may also click on a link at the bottom of the email to view Radians’ Privacy Policy. The full postal address of the sender is included in the footer of every email transmission.


Personally Identifiable Information

Radians offers an opt-in/out form on its homepage for subscription to the Radians newsletter. Recipients can opt-in to receiving the newsletter and can opt-out at any time by returning to the homepage and using the opt-out form or by clicking on the unsubscribe link on the footer of any email communication from Radians. A confirmation page and email are delivered to new subscribers to confirm the email address was a valid subscription and instructions for unsubscribing are also delivered. In Contact Us, visitors to the website can utilize Radians’ Contact Us form to request information about our services or customer support. A visitor's name, company, email and phone number are requested to facilitate communication about their request for information or support. The personally identifiable information collected on the website is not shared with any third party.


HTML and Link Detectors

Radians embeds HTML and link detectors in all email transmissions to assess the effectiveness of their email campaigns. The detectors track recipients' capability of receiving HTML messages and the aggregate number of HTML messages opened. The detectors also track the links that recipients click on within the email. The detectors do not collect any other information.


Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


Online Security

Online security is enhanced by our use of firewalls protecting all of the Radians servers. The physical servers that we store personally identifiable information on are kept in a secure facility that only authorized network administrators have access to. This facility provides security 24 hours a day, 365 days a year and protects our servers against power outages by using automated backup power systems.


Offline Security

Client information and data is stored in a secure facility within the Radians offices. Only Radians employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are trained on our security and privacy practices.


Changes to Privacy Policy

Changes to Radians’ privacy policy will be posted on the Radians website. Changes will automatically be in effect 30 days after they are initially posted.


Contact Us

If you have any questions about this Privacy Statement or about Radians, please contact us directly at: phone ( 877-723-4267 ) or email This email address is being protected from spambots. You need JavaScript enabled to view it. . Inquiries in writing may be sent to Radians, 5305 Distriplex Farms Drive, Memphis, TN 38141.

Contact

5305 Distriplex Farms Drive
Memphis, TN 38141

Toll Free 877-723-4267
Phone 901-388-7776
Fax 901-266-2558

 

This email address is being protected from spambots. You need JavaScript enabled to view it.